Privacy Policy & Terms

Our commitment to protecting your privacy and outlining our terms of service.

Privacy Policy

Effective Date: October 2025

At R&M Digital Designs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and business details that you provide through our contact form or intake form.

Automatically Collected Information: Data such as your IP address, browser type, pages visited, and time spent on our site (collected through analytics tools).

2. How We Use Your Information

We use your information to:

  • Communicate with you regarding your website project or inquiry.
  • Deliver services you've requested (website design, support, updates).
  • Improve our website, services, and customer experience.
  • Send important updates or marketing communications (only if you've opted in).

3. How We Protect Your Information

We implement reasonable technical and organizational security measures to protect your information against unauthorized access, alteration, or disclosure.

We never sell, trade, or rent users' personal identification information to others.

4. Sharing Your Information

We may share limited information with trusted third-party service providers (e.g., hosting, email, payment processors) to help us operate our business. These providers are obligated to keep your data secure and confidential.

5. Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies in your browser, but some parts of the site may not function properly.

6. Your Rights

You may request access, correction, or deletion of your personal information at any time by contacting us at:

📧 [email protected]

7. Updates to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page will always reflect the most recent version.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

R&M Digital Designs

📧 [email protected]

📍 San Diego, California

Terms and Conditions

Effective Date: October 2025

Welcome to R&M Digital Designs. By using our website or services, you agree to comply with and be bound by the following terms and conditions.

1. Services

R&M Digital Designs provides website design and related digital services for small businesses. By engaging our services, you agree to provide accurate business information and materials necessary to complete your project.

2. Payments

All services are billed at a flat rate unless otherwise specified.

Standard Website Package: $997 one-time payment.

Major Update Fee: $497 per project for redesigns, new pages, or additional features.

Payment is due before project commencement unless otherwise agreed upon in writing.

3. Turnaround Time

Typical turnaround time for standard website projects is 7–10 business days once all required information is received. Delays in receiving client content (images, text, etc.) may extend the delivery timeline.

4. Ownership and Rights

Upon final payment, the client owns the completed website design and content. R&M Digital Designs retains the right to display the project in its portfolio or marketing materials unless otherwise requested in writing.

5. Revisions and Updates

One round of revisions is included after project delivery.

Small text or photo updates are free at any time.

Major updates (new pages, redesigns, new features) are billed at $497 flat.

6. Refund Policy

Due to the custom nature of our services, all sales are final. However, if you are not satisfied with the work, we will make reasonable efforts to correct issues within the agreed project scope.

7. Limitation of Liability

R&M Digital Designs is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services or website.

8. Third-Party Tools and Integrations

Some websites may include third-party integrations (such as booking forms, payment gateways, or plugins). R&M Digital Designs is not responsible for the maintenance, performance, or updates of these third-party tools.

9. Termination

We reserve the right to refuse or terminate a project at any time if a client engages in abusive behavior, fails to provide necessary materials, or violates these terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of California, USA. Any disputes will be handled in the courts located within San Diego County, California.

11. Contact Us

For any questions about these Terms, please contact:

R&M Digital Designs

📧 [email protected]

📍 San Diego, California

Questions About Our Policies?

If you have any questions about our Privacy Policy or Terms and Conditions, please don't hesitate to contact us.

📍 Based in San Diego, California